FAQ

FAQs

Photovoltaic (PV) solar panels collect ultraviolet light from the sun. When the photons in the UV light hit a solar cell, electrons are separated from their atoms. If conductors are attached to the positive and negative sides of a cell, energy is produced in the form of a DC electrical current. Inverters, installed along with your solar panels, then convert the DC electrical current into usable AC electrical current.

The rain does much of the work of keeping your panels clean, although it is advisable to clean them properly at least once a year. You can do it yourself with soapy water – ensuring the system is turned off prior to cleaning.

Even on cloudy days, ultraviolet light still filters through to the Earth below. When it comes to thick cloud, depending on your system, the panels will still work, but at a reduced rate.

Generally, it takes a day. Occasionally, due to either the weather or the size of the roof, it may take a little longer.

Yes. Upgrades to your meter can be carried out by an UltraVolt Level 2 electrician. This can take up to 10 days due to the fact your new meter has to be sent out by your power provider.

When you make a booking, one of our employees will visit your property. If your roof is shaded by a tree or by a neighbouring building, your roof may not be suitable for solar panels. However, this will be checked and you will be advised accordingly.

Yes, you can. The inverters we install track the energy produced and you can see the information on your computer, mobile phone or tablet.

There are two ways of saving money. Government rebates can contribute to the cost of purchasing and setting up your system. Then once you have your system installed, you can sell excess electricity your panels generate back into the grid, which is called a feed-in tariff.